Frequently Asked Questions

We offer aircon supply, installation, cleaning, preventive maintenance, repair, and freon charging for all types and brands.

We handle all major brands such as Daikin, Panasonic, Carrier, LG, Kolin, Condura, and Samsung.

Prices vary by unit type: Window type ordinary ₱700, Window type inverter ₱1,000, Split type regular ₱1,500, Split type pull down ₱3,500, Floor mounted regular ₱2,500, Floor mounted pull down ₱6,500, Ceiling suspended regular ₱3,500, Ceiling suspended pull down ₱7,000, Ceiling cassette regular ₱3,500, Ceiling cassette pull down ₱7,500. Dismantle old unit (split type) is ₱1,500.

Relocation rates (same materials): Split type ₱6,500, Floor mounted ₱10,000, Ceiling type ₱12,000, Cassette type ₱15,000. Additional materials or site conditions may affect the final price.

Home service check-up fee is ₱500. Freon replace/system reprocess starts at ₱3,500 minimum. Actual repair cost depends on the diagnosis and parts needed.

Yes, we offer full installation services including materials and labor. Quotation depends on HP size, type, and site conditions.

We serve San Pablo City and nearby municipalities. For other areas, please message us for schedule availability.

Yes. Cleaning services come with a 7-day warranty, and installation services include 3 months workmanship warranty.

Yes! We offer quarterly or bi-annual maintenance packages for homes, offices, and buildings.

Please ensure the area is accessible, with power and water available. Inform our team of any building or condo restrictions.

Standard wall-mounted cleaning takes 30 min to 1 hr per unit, depending on condition and accessibility.

Yes. We provide official receipts (OR) and service reports upon completion.

We provide CCTV system supply, installation, configuration, maintenance, and troubleshooting.

We install popular brands such as Hikvision, Dahua, Ezviz, Uniview, and TP-Link. Custom systems also available upon request.

Package starts at ₱13,000 for a 4-camera setup, including DVR, cables, and basic installation. Prices may vary by site.

Yes! All our systems support remote viewing via mobile app, accessible anywhere with internet connection.

Yes, we offer free site assessment and quotation within our coverage area.

Most installations are completed within 1 to 2 days, depending on number of cameras and wiring complexity.

Yes. Equipment comes with a 1-year warranty, and installation includes 3-month workmanship warranty.

Yes, we can repair or upgrade old systems, replace cameras, DVRs, and cables.

Yes. We can provide online troubleshooting and remote access setup assistance.

Yes, we sell cameras, DVR/NVR units, hard drives, cables, connectors, and power supplies individually.

We're open Monday to Saturday, 8:00 AM to 5:00 PM. Sunday service by appointment.

You can reach us through Facebook Messenger (facebook.com/imcoolph), email (imcool.business@gmail.com), or call us at 09088152059 or 09985716072.

Send us your location, preferred date/time, and number of units/cameras through Messenger or our contact form. We'll confirm availability and send a quotation.

Yes, we cater to residential, commercial, and corporate clients. Discounts available for multiple units or annual contracts.